Monday, March 04, 2013

"Unknown error" while signing in to Apple App Store

I was unable to log in to the Apple App Store while trying to update Xcode on my MBP.

Here's an Apple discussion thread regarding possible solutions.

What ended up working was signing out, clicking "Store -> Create New Account", accepting the Terms and Conditions, then canceling out of new account creation and signing in again.

While deleting the network interface plist, cookies, etc. was educational, it didn't work.

Accepting T&C while not creating a new account so I could use my old one... "It just works"?

27 comments:

Anonymous said...

Wow, I've just spent most of the evening reading all kinds of posts. Wating all my time and getting VERY frustrated. THANK YOU SO MUCH ! Your solution worked for me !

Anonymous said...

Thank you !!!

I've been struggling all day long trying to sort this out.

Oddly enough, your advice solved it !

Anonymous said...

Thank you very much!

Anonymous said...

OMG THANK YOU!

Anonymous said...

This helped me, there was an account already signed into the App Store when I tried to sign in with my account. Instead of it saying "you have to log out first" or something, it just prompted me to log in and then gave me the Unknown Error. So this is a variation on what the OP describes.

Anonymous said...

Thanks!!!!!

Anonymous said...

Thanks for posting this! This helped me out, after quite a bit of screwing around trying to figure this out. I really appreciate it!

Anonymous said...

Thank you so much this has helped me as well.

Anonymous said...

Still an issue with the App Store and your solution still works. Thanks so much!

Anonymous said...

awesome fix, thank you.

Anonymous said...

Wow, thanks a lot man.

Vision X said...

Thank you!!!!

Anonymous said...

My IT guys couldn't figure this out but your solution worked for me. Love it. Thanks!

Anonymous said...

Thank you so much!!! I wish I'd found your answer sooner.

Unknown said...

Your method worked like a charm! Thanks.

Anonymous said...

Thanks so much! Worked perfectly

Anonymous said...

Same solution still working on 2016! Cheers

Anonymous said...

OMG thanks soooo much this worked for me!!! Had literally been trying so many times. Thanks!!!

Unknown said...

ty

Anonymous said...

This is the only solution which worked for me...Thanks a lot.

Anonymous said...

FINALLY. THANK YOU.

Anonymous said...

This worked. Thanks!

Anonymous Anomaly said...

Absolute champion! Worked in no time at all!

tom rhinocerus said...

Totally worked after an hour trawling through forums. Many thanks! Have a great day!

Anonymous said...

it worked. thank you!

Akanksha said...

Many many many thanks! I wrote to Apple and they couldn't help and finally, this did. Can't thank you enough. I was troubled for a month.

IncrediPaul said...

works like champ